Frequently asked questions

How do I contact you about a commission, workshop or collaboration request?


The best way to contact me would be through the Contact Me section on my homepage, or via email at luckylittlequeer@gmail.com!




What kind of commission work do you do?


Here are some examples of commission work I have done in the past, but if there is something you would like me to do that you don't see here, contact me! I'm always open to ideas. - digital drawings - acrylic/acrylic gouache paintings on canvas - pen and ink drawings - hand-painted denim clothing - poster design - wedding invitation design - tattoo design You can find examples of my past commission work in my Portfolio page.




Can I pick up my order in Ottawa to save on shipping?


Yes, absolutely! There is a dropdown menu in the checkout section of my shop where you can either click "Standard Shipping" or "Local Pickup" at my home studio downtown. After you order, wait for an email from me letting you know when it will be ready for you to pick up (1-3 business days). If you do not receive a pickup ready email within 5 business days, please contact at luckylittlequeer@gmail.com.




How much do you charge for commissions?


As I offer so many different kinds of commissioned work, it really depends on what you are looking for. For example, for digital drawings my rates are $60CAD + tax for one figure and $100CAD + tax for two, with sliding scale pricing available. You can purchase a digital portrait commission here. My rates for acrylic/acrylic gouache paintings on canvas, pen and ink drawings, hand-painted denim clothing, poster design, wedding invitation design, tattoo design, etc. vary. Please email me for more information. With this being said, I never want money to be a barrier for folks so please message me if you have a specific budget and I will be happy to work something out together!




Do you accept returns or exchanges?


Yes, I do accept returns or exchanges on any physical item bought from luckylittlequeer.com/shop. Contact me within: 14 days of delivery Send items back within: 30 days of delivery Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.




Is there a tracking number on my order?


Items such as buttons, pins, stickers, patches, tote bags and prints are sent via Canada Post regular letter mail and do not have a tracking number associated with them. Items such as mugs, apparel, face masks and swimwear are tracked - you will receive a tracking number in your confirmation email when they are sent out.




Do you offer discreet shipping?


I understand that not everyone feels safe or is comfortable with having "Lucky Little Queer" all over their packaging, so YES, absolutely I offer discreet shipping! Your package will arrive with no queer-specific branding whatsoever - you can identify it by the name "LLQ" on the return address label. However, if you would like more explicitly queer branding, let me know and I will happily gay it up for you!




How will you package my order?


Orders are packaged in paper or cardboard mailers. Please be good to the planet and recycle when you’re done with them!